Support

Shipping Policy

We offer free shipping on most orders.

Processing Time

  • Orders are typically processed within 1–3 business days.

Shipping Time

  • Since this item is shipped directly from our supplier, delivery usually takes 7–14 business days, depending on your location.
  • Some orders may arrive sooner, and in rare cases, slightly later.

Tracking

  • Once your order ships, you’ll receive a tracking number by email so you can follow it the whole way.

Shipping Locations

  • We currently ship to Canada, the United States, and select international locations.

Delays

  • Please note that shipping times may be affected by customs processing, holidays, or carrier delays. While we can’t control these delays, we’ll always do our best to help if there’s an issue.


If you have any questions about your order, contact us at shitboxbrothersgarage@gmail.com

and we’ll get back to you as soon as possible.

Refund & Return Policy

We want you to be happy with your order. If something isn’t right, here’s how we handle it.

Returns

  • Due to the nature of our products, we do not accept returns for change of mind.
  • However, if your item arrives damaged, defective, or incorrect, we’ve got you covered.

Damaged or Defective Items

  • If your order arrives damaged or defective, please contact us within 7 days of delivery and include:
  • Your order number
  • A clear photo or video of the issue

Once reviewed, we’ll offer either:

  • A replacement, or a refund, depending on the situation

Lost Orders

  • If your order appears lost in transit, contact us and we’ll work with you to resolve the issue

Refund Processing

  • Approved refunds are processed back to your original payment method.
  • Please allow a few business days for the refund to appear, depending on your bank or card provider.

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